From Individual Responses to Market Wisdom
"When you can measure what you are speaking about and express it in numbers you know something about it; but when you cannot express it in numbers, your knowledge is of a meagre and unsatisfactory kind."
-Lord Kelvin

"Many companies conduct consumer research to guide their marketing, unfortunately results are inadequate if the target audience has not been identified and the questions have not been thought out."
-Louis Bressan, President of Bressan Research